Jobs at Bitbond
Online Video Identification Manager
You are service oriented and like to be in touch with customers? You want to grow with a VC funded fintech startup in the heart of Berlin? Bitbond is the first global marketplace lender for small business loans and we aim to become the global leader in this segment. Join us as an online video identification manager (full-time hire or working student) and make a true impact!
Skills & requirements – You
- are a student or just finished a university degree in marketing, economics, legal studies or a similar field
- speak English plus one other language (ideally German, French, Italian, Polish or Spanish)
- are interested in customer service, KYC (know your customer) and AML (anti-money laundering) standards
- know how to work with office software and video call software (e.g. Skype, Hangouts etc.)
- have a high attention to detail and a strong work ethic
- have excellent communication skills as well as a professional and customer-oriented personality
- want to learn about compliance, bitcoin / blockchain and innovative financial services
At Bitbond you will
- conduct the online video identification of Bitbond customers (borrowers and lenders)
- check identification documents (e.g. passports or ID cards) for fraud indicators
- document each identification session with a video and audio file
- stay up-to date with German and international anti-money laundering standards
- make improvement suggestions on our current online video identification process
- conduct market research on fraud detection techniques
We offer
- a young and international working environment
- responsibility for your role from day 1
- a fun place to work, located in the heart of one of Europe's most vibrant capital cities
- a cool office in Berlin Mitte
- the opportunity to learn about compliance bitcoin / blockchain and innovative financial services
- an attractive salary plus an equity component for full-time hires
If you are interested, send us your CV to [email protected]
Intern in Collections and Customer Support
Learn about credit collections, financial technology and bitcoin while doing 3-month internship at Bitbond. Join our team in Berlin!
Skills & requirements – You
- are a student or just finished a university degree in finance, economics, law or a similar field
- speak English plus one other language (ideally German, French, Italian, Polish or Spanish)
- are interested in credit risk assessment, debt collection and customer service
- know how to work with Microsoft Excel / Google Sheets
- have a high attention to detail and a strong work ethic
- are interested in startups
- want to learn about bitcoin / blockchain and innovative financial services
At Bitbond you will
- answer customer support requests and engage with our active users
- reach out to overdue borrowers via email and phone for collection purposes
- analyze historical data of repaid and defaulted loans
- make improvement suggestions on the current collection process
- conduct market research on collection techniques
- create content for our online help section
- help us create personal finance related content for our blogs
We offer
- a young and international working environment
- a fun place to work, located in the heart of one of Europe's most vibrant capital cities
- a cool office in Berlin Mitte
- the opportunity to learn about bitcoin and innovative financial services
- an attractive salary
If you are interested, send us your CV to [email protected]
Sales Manager / Sales Intern with Acquisition Focus
You know how to turn prospects into customers? You want to grow with a VC funded fintech startup in the heart of Berlin? Bitbond is the first global marketplace lender for small business loans and we aim to become the global leader in this segment. Join us as a sales manager and make a true impact!
Skills & requirements – You
- have a background in sales, business administration, communication, PR or a similar field
- are a native speaker of English OR Spanish OR Polish OR German, a second language is a plus
- have first experience in sales, customer acquisition and customer service
- know how to work with Excel / Google Sheets and ideally have first experience with CRM software like Pipedrive
- have a high attention to detail and a strong work ethic
- have excellent communication skills as well as a professional and customer-oriented personality
- love being on the phone and you are passionate about turning potential customers into long-term partners
At Bitbond you will
- be in charge of acquiring new borrowers via phone and email
- proactively follow-up on open leads via phone and email
- generate, maintain and update our CRM database of potential sales leads
- make improvement suggestions on the sales process
- take care of incoming enquiries of new potential borrowers
- follow-up and accompany new borrowers through the onboarding process
We offer
- a young and international working environment
- responsibility for your role from day 1
- a fun place to work, located in the heart of one of Europe's most vibrant capital cities
- a cool office in Berlin Mitte
- the opportunity to learn about bitcoin / blockchain and innovative financial services
- an attractive salary plus an equity component for full-time hires
If you are interested, send us your CV to [email protected]
